Information on the processing of personal data
This privacy policy describes how Prolam S.r.l. processes the personal data of users who visit the website prolamsrl.com or contact the company through the website, email, telephone or other channels indicated on the contact pages.
1. Data Controller
The Data Controller is:
Prolam S.r.l.
Loc. Poggiolino n° 16
52010 Chitignano (AR)
Italy
Email: info@prolamsrl.com
2. Types of data processed
The following data may be processed through the website:
- browsing data, such as IP address, browser technical data, operating system, access time and pages visited;
- data voluntarily provided by the user through the contact form, email, telephone or other channels indicated on the website, such as name, company, email address, telephone number and content of the request;
- any technical or commercial information sent by the user to request an evaluation, quotation or information about Prolam products and services;
- technical data generated by the security, maintenance, hosting and operation systems of the website.
The website does not provide for user account registration, reserved areas for visitors, online purchases or payments through an e-commerce platform.
3. Purposes of processing
Personal data are processed for the following purposes:
- responding to requests for information, quotations or technical evaluations;
- managing commercial and technical communications initiated by the user;
- administering and maintaining the website;
- ensuring website security and preventing improper use;
- complying with any legal obligations;
- protecting the rights and legitimate interests of the company, where necessary.
4. Legal basis of processing
Depending on the case, the processing of data is based on:
- the performance of pre-contractual or contractual measures requested by the data subject;
- the legitimate interest of the Data Controller in managing the website, responding to requests received and protecting the security of its systems;
- compliance with legal obligations;
- the user’s consent, when required for specific functions, cookies or non-technical tools.
5. Processing methods
Data are processed using appropriate IT and organizational tools, in accordance with the principles of fairness, lawfulness, transparency, minimization and security.
Prolam S.r.l. adopts reasonable measures to protect data against unauthorized access, loss, alteration or improper disclosure.
6. Disclosure of data
Personal data may be processed by authorized Prolam S.r.l. personnel and by external parties providing technical, IT, hosting, website maintenance, email or other services necessary for the operation of the website and the management of requests.
Such parties process data according to the instructions received and, where necessary, as data processors.
Data are not sold to third parties.
7. Data retention
Data provided through the contact form, email or other channels are retained for the time necessary to manage the request received and, where necessary, to comply with administrative, tax, contractual or legal obligations.
Technical browsing data are retained for the time necessary for the operation and security of the website, unless further retention obligations apply.
8. Hosting and technical services
The website is hosted through services provided by Hostinger. Technical data necessary for the operation of the website may be processed by the appointed technical providers, according to their respective terms of service and security measures.
9. Cookies and third-party tools
The website may use technical cookies necessary for the proper functioning of the pages, website security and the management of user preferences.
The website may also use, subject to consent where required, statistical analysis tools such as Google Analytics, including through Google Site Kit, to collect aggregated information on website use, pages visited and user interaction methods.
The website may integrate third-party services, such as Google Maps for displaying the company location, and possible embedded content from external platforms such as YouTube.
Such services may process data according to their respective privacy policies and cookie policies. Where necessary, the website will request the user’s consent before activating non-technical cookies or tracking tools.
Users can manage or disable cookies through their browser settings and, where available, through the consent management panel on the website. Disabling certain technical cookies may limit the proper functioning of the website.
10. Google Maps
The contact pages may include maps embedded through Google Maps. The use of such maps may involve the processing of data by Google according to its own terms and privacy policies.
11. Embedded content
The website may include, now or in the future, embedded content from other websites or platforms, such as videos, maps or other external materials.
Such content behaves as if the user visited the originating website or platform directly, which may collect data, use cookies or tracking tools and monitor the user’s interaction with the embedded content.
12. Transfer of data outside the European Economic Area
The use of certain technical or third-party services may involve the transfer of data to countries located outside the European Economic Area.
In such cases, the transfer takes place within the limits and according to the safeguards provided by the applicable legislation, such as adequacy decisions, standard contractual clauses or other appropriate measures.
13. Rights of the data subject
The data subject may exercise, in the cases provided for by the applicable legislation, the following rights:
- access to personal data;
- rectification of inaccurate data;
- erasure of data;
- restriction of processing;
- objection to processing;
- data portability, where applicable;
- withdrawal of consent, where processing is based on consent.
To exercise these rights, the data subject may contact Prolam S.r.l. at the following email address:
The data subject also has the right to lodge a complaint with the competent supervisory authority if they believe that the processing of personal data is carried out in violation of the applicable legislation.
14. Changes to this privacy policy
Prolam S.r.l. reserves the right to update this privacy policy at any time. Any changes will be published on this page.
Last updated: April 2026